Terms of Service

These Terms of Service govern access to and use of JESSICA.shop, including https://jessica.shop.

By using the website, visitors agree to these terms. Product purchases are also governed by the Terms of Sale, Shipping Policy and Return & Refund Policy.

Nothing in these terms limits mandatory rights under French or European Union law.

1. Website Operator

The website operates under the trading name:

JESSICA.shop
Email: SaccucciSioma6147@outlook.com
Business address: 12 Lotissement Les Proles, 18140 Argenvières, France

References to “we,” “us” and “our” mean JESSICA.shop. References to “you” mean a visitor or customer.

2. Eligibility

Users must have the legal capacity required to use the website and enter into a purchase contract.

A minor may use the website only with legally valid authorisation from a parent or guardian.

3. Permitted Use

The website may be used for lawful shopping and information purposes.

Users must not:

• Commit fraud

• Submit false or misleading information

• Attempt unauthorised access

• Interfere with website security

• Introduce malicious software

• Scrape or commercially reproduce content without permission

• Impersonate another person

• Abuse promotional, payment or return procedures

• Infringe intellectual-property or privacy rights

• Submit unlawful or abusive personalisation content

4. Customer Accounts

Users are responsible for:

• Providing accurate information

• Protecting account credentials

• Restricting access to their devices

• Reporting suspected unauthorised access

We may temporarily restrict an account where reasonably necessary for security or fraud prevention.

5. Product Information

We make reasonable efforts to display accurate:

• Product descriptions

• Photographs

• Dimensions

• Materials

• Prices

• Availability

• Personalisation options

Colours may appear differently because of photography, printing methods, lighting and screen settings.

Nothing in this section limits rights where a product is faulty, incorrect or materially different from its description.

6. Personalised Products

Customers are responsible for reviewing personalisation information before submitting an order.

JESSICA.shop may refuse personalisation content that is:

• Unlawful

• Threatening

• Discriminatory

• Defamatory

• Infringing

• Deceptive

• Otherwise inappropriate for production

A customer submitting text or images confirms that they have the right to use that content.

The statutory withdrawal right may not apply to products made to customer specifications or clearly personalised.

7. Prices and Availability

Prices are displayed before checkout and may be changed prospectively.

A price change will not affect an accepted order, except where applicable law permits correction of an obvious error.

Availability is subject to confirmation during order processing.

8. Orders and Payments

Submitting an order constitutes an offer to purchase.

Customers can review and correct order information before confirming their obligation to pay.

An automated acknowledgement confirms receipt. A sales contract is formed when the order is accepted in accordance with the Terms of Sale.

Payment must be made using a method displayed during checkout.

9. Order Refusal or Cancellation

An order may be refused or cancelled for a legitimate reason, including:

• Payment failure

• Suspected fraud

• Product unavailability

• Unsupported destination

• Materially incomplete information

• Unlawful personalisation content

• Intellectual-property concerns

• An obvious pricing or technical error

If payment was collected for an order that is not accepted, the relevant amount will be refunded.

10. Shipping

Every order receives free standard shipping without conditions.

The estimated delivery time is 15–20 calendar days from order confirmation.

Detailed delivery provisions appear in the Shipping Policy.

11. Returns and Guarantees

Withdrawal, return, refund and guarantee rights are explained in the Return & Refund Policy and Terms of Sale.

Nothing in these terms excludes:

• The statutory right of withdrawal where applicable

• The legal guarantee of conformity

• Protection against hidden defects

• Remedies for late delivery

• Remedies for faulty or incorrect goods

12. Intellectual Property

Website designs, card artwork, photographs, text, graphics and other content may be protected by intellectual-property law.

Users may view the content for personal shopping purposes.

Protected content may not be commercially copied, modified, distributed, republished or exploited without permission.

Third-party trademarks and content remain the property of their respective owners.

13. Reviews and User Content

Users submitting reviews or other content confirm that it:

• Reflects a genuine experience

• Is accurate to the best of their knowledge

• Does not violate another person’s rights

• Is not unlawful or deceptive

• Does not contain malicious technology

Content may be moderated for legitimate legal or security reasons. Genuine negative reviews will not be removed solely because they are unfavourable.

14. Website Availability

We aim to maintain a reliable website but cannot guarantee uninterrupted access.

Temporary interruptions may occur because of maintenance, security work, technical faults or events outside reasonable control.

This does not affect rights relating to accepted orders.

15. Liability

JESSICA.shop does not exclude liability that cannot lawfully be excluded, including mandatory consumer liability, fraud and liability for death or personal injury caused by negligence.

To the extent permitted by law, JESSICA.shop is not responsible for unforeseeable losses or business losses incurred by a person purchasing wholly for commercial purposes.

16. Changes

These terms may be updated prospectively for legal, operational, technical or security reasons.

The version applying to a purchase is generally the version available when the order was submitted, unless a mandatory legal change applies.

17. Governing Law

These terms are governed by French law.

Consumers residing elsewhere in the European Union or European Economic Area retain mandatory protections provided by the law of their habitual residence where applicable.

Mandatory court-jurisdiction rights remain unaffected.

18. Contact

JESSICA.shop
Website: https://jessica.shop
Email: SaccucciSioma6147@outlook.com
Address: 12 Lotissement Les Proles, 18140 Argenvières, France

Last updated: 14 October 2026