Privacy Policy

This Privacy Policy explains how JESSICA.shop collects, uses, stores and shares personal data when customers visit https://jessica.shop, place an order, submit personalisation information, create an account, contact us or otherwise use our services.

Personal data is processed in accordance with the General Data Protection Regulation, the French Data Protection Act and other applicable privacy laws.

1. Data Controller

For the processing described in this policy, the store operator acts as the data controller under the trading name JESSICA.shop.

Email: SaccucciSioma6147@outlook.com
Business address: 12 Lotissement Les Proles, 18140 Argenvières, France

2. Personal Data We Collect

Depending on how the website is used, we may collect:

• Name

• Billing address

• Delivery address

• Email address

• Telephone number provided during checkout

• Customer-account information

• Order and transaction details

• Customer-service communications

• Personalisation text submitted for products

• Product preferences

• Payment status and limited payment information

• IP address

• Browser and device information

• Website activity

• Cookie identifiers

• Marketing preferences

• Consent records

• Fraud-prevention and security information

Complete payment-card numbers are generally processed directly by authorised payment providers and are not made fully available to JESSICA.shop.

3. Personalisation Information

Where a customer orders a personalised product, we may process names, dates, messages or other text submitted for inclusion in that product.

This information is used only as reasonably necessary to:

• Produce the ordered product

• Verify the approved design

• Fulfil the order

• Respond to production questions

• Handle complaints or statutory claims

• Maintain records required by law

Customers should not submit unnecessary sensitive personal data in personalisation fields.

4. How Data Is Collected

Personal data may be collected:

• Directly from customers

• During checkout

• During account creation

• Through product-personalisation fields

• When a customer contacts us

• Through cookies and similar technologies

• From Shopify

• From payment providers

• From delivery companies

• From fraud-prevention and security providers

5. Purposes and Legal Bases

Contract performance

We process data to:

• Process orders

• Produce personalised products

• Confirm payments

• Arrange fulfilment and delivery

• Provide order updates

• Handle cancellations, returns and refunds

• Manage customer accounts

• Provide customer support

Legal obligations

We may process and retain data to:

• Maintain tax and accounting records

• Comply with consumer-protection requirements

• Respond to lawful requests

• Manage statutory guarantees

• Establish, exercise or defend legal claims

Legitimate interests

Where individual rights do not override those interests, data may be used to:

• Secure the website

• Prevent fraud and misuse

• Improve customer service

• Maintain business records

• Analyse store performance

• Protect customers and our legal rights

Consent

Where consent is legally required, it may be used for:

• Non-essential cookies

• Marketing communications

• Advertising technologies

• Certain analytics services

• Personalised advertising

Consent may be withdrawn at any time without affecting processing already carried out lawfully.

6. Shopify and Service Providers

JESSICA.shop uses Shopify to operate its online store.

Personal data may be shared with providers assisting with:

• Website hosting

• Payment processing

• Product production

• Order fulfilment

• Delivery and tracking

• Customer support

• Email communications

• Analytics

• Advertising where legally permitted

• Fraud prevention

• Information security

• Accounting and legal compliance

Providers receive only the information reasonably necessary to perform their services.

7. International Transfers

Some providers may process personal data outside France or the European Economic Area.

Where required, transfers are protected using:

• An adequacy decision

• Approved standard contractual clauses

• Another valid legal mechanism

Customers may contact us for additional information concerning applicable safeguards.

8. Cookies

The website may use:

• Strictly necessary cookies

• Shopping-cart cookies

• Checkout cookies

• Security cookies

• Preference cookies

• Analytics cookies

• Advertising cookies

Strictly necessary cookies may be used without consent where permitted by law.

Non-essential cookies will be activated only after valid consent where consent is required.

Visitors may accept, reject or customise non-essential cookies through the website’s cookie controls. Consent may be withdrawn at any time.

9. Marketing Communications

Marketing communications will be sent only where permitted by law.

Every promotional email will include an unsubscribe method.

Customers may also withdraw consent or object to direct marketing by emailing:

SaccucciSioma6147@outlook.com

Transactional communications concerning orders, delivery, security or customer support may still be sent when necessary.

10. Data Retention

Personal data is retained only for as long as necessary for its purpose or as required by law.

Retention periods are determined according to:

• Contract performance

• Tax and accounting requirements

• Consumer guarantee periods

• Legal limitation periods

• Consent status

• Fraud and security risks

• The need to establish or defend legal claims

Personalisation data will not be retained longer than reasonably necessary for order fulfilment, customer support and applicable legal obligations.

When data is no longer required, it is deleted, anonymised or securely archived where retention remains legally required.

11. Individual Rights

Subject to applicable conditions, individuals may have the right to:

• Access personal data

• Correct inaccurate data

• Request deletion

• Restrict processing

• Object to processing

• Object to direct marketing

• Withdraw consent

• Receive eligible data in a portable format

• Request information about international transfers

• Provide instructions concerning certain uses of data after death under French law

• Lodge a complaint with a supervisory authority

12. Exercising Privacy Rights

Requests may be sent to:

SaccucciSioma6147@outlook.com

The request should explain the right being exercised and provide enough information to identify the relevant account or transaction.

We may request reasonable proof of identity where necessary to prevent unauthorised disclosure.

Requests will be handled within the period required by law.

13. CNIL Complaints

Individuals may lodge a complaint with:

Commission Nationale de l’Informatique et des Libertés — CNIL
3 Place de Fontenoy
TSA 80715
75334 Paris Cedex 07
France
https://www.cnil.fr

14. Data Security

We use reasonable technical and organisational safeguards designed to protect personal data against:

• Unauthorised access

• Accidental loss

• Destruction

• Alteration

• Improper disclosure

• Misuse

No online transmission or storage system can be guaranteed completely secure.

15. Children’s Data

The website is not directed at children who cannot legally enter into an online purchase contract.

We do not knowingly collect children’s personal data without legally valid authorisation.

A parent or guardian who believes a child has improperly supplied information should contact us.

16. Third-Party Links

The website may contain links to independently operated third-party services.

Their data practices are governed by their own policies. JESSICA.shop is not responsible for independently operated third-party websites.

17. Policy Updates

This policy may be updated to reflect changes in law, technology, providers or store operations.

The current version will be published with its revision date. Additional notice or renewed consent will be obtained where required.

18. Contact

JESSICA.shop
Website: https://jessica.shop
Email: SaccucciSioma6147@outlook.com
Address: 12 Lotissement Les Proles, 18140 Argenvières, France

Last updated: 14 October 2026